44603 Trevor Ave., Lancaster, CA 93534
(661) 942-0888
8:00 AM to 5:00 PM / M-F, Sat by Appt.

Customer Service

Customers who seek auto body shop repair services at Lancaster Body & Frame obtain an exemplary level of assistance. For example, our firm works closely with customers and their insurance companies.

We offer assistance in all of these key customer service areas:
  • Obtaining short distance transportation to (or from) our repair center;
  • Furnishing accurate information about the progress of auto body repairs;
  • Towing inoperable or unsafe vehicles to our service center.

A Lifetime Workmanship Warranty

Lancaster Body & Frame offers a lifetime workmanship warranty covering several aspects of auto body repair services. It applies to the body, unibody, and refinishing services we undertake for customers. We warrant against repair omissions or mistakes at our center directly resulting in:

  • Failures of a primer to adhere to automotive surfaces;
  • Automotive exterior paint wrinkling, peeling or blistering;
  • Preventable permanent losses of automotive surface luster

Assisting Customer Transportation

Frequently, customers need help locating temporary alternative transportation. In some circumstances, we supply a courtesy shuttle for brief drives to and from our facility. We also endeavor to help customers locate short-term rental car services, if desired.

HAVE A QUESTION?

Phone
(661) 942-0888
Operating Hours
Mon-Fri: 8:00 am – 5:00 pm Saturday by Appointment